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Book your vacation through Family Travel Concierge info@familytc.com or 860-830-4009
My clients just returned from The Reserve Paradisus Punta Cana (One Bedroom with Family Concierge). Here is their review.
Overall they didn't have WOW vacation experience. However it was good. Even though you will see a lot of things for improvement I consider this resort to be one of top for families with kids in Dominican Republic.
Concierge/Butler
Great experience with concierge/butler. His name is Nickel. He was great satisfying any need and request that my clients had. My clients have 2 small kids and forgot to bring their stroller. Upon arrival they mentioned it to Nickel and after dinner the stroller was waiting for them in their room.
He always wanted to ensure that my clients are happy bringing extra towels, toys for beach, sweets for kids
Room
Room was fine. Negative comment - they were given a very small playpen instead of crib and it was not very convenient for the baby. Shower was OK, however water was pouring on the floor every time when somebody took shower.
On the third day they suspected bed bugs and staff completely changed bedding. My clients were not quite sure.
Turn down service was not done all the time even though they have Family Concierge service
Grounds
Very large and beautiful. It took 7-10 minutes to walk from their building to the beach. They could take shuttle, but it would take almost the same amount of time.
Buffet/Restaurants
They had good variety of food. However they went to Dreams several years ago and they mentioned that Dreams had larger selection.
Only Mexican and Aqua restaurant was good. They rest were very average.
They don't allow kids into their fanciest Passion restaurant, so my clients couldn't go there. It was surprising to my clients because that restaurants was empty all the time and it would be nice if they could eat there with kids.
Kids activities
My clients went there in May and there were not so many kids. They didn't have many activities for kids.
Beach
Beach was nice with soft sand. There were waves though and kids were not able to go to water much.
www.familytc.com
Book your vacation through Family Travel Concierge info@familytc.com or 860-830-4009
My clients just returned from The Reserve Paradisus Punta Cana (One Bedroom with Family Concierge). Here is their review.
Overall they didn't have WOW vacation experience. However it was good. Even though you will see a lot of things for improvement I consider this resort to be one of top for families with kids in Dominican Republic.
Concierge/Butler
Great experience with concierge/butler. His name is Nickel. He was great satisfying any need and request that my clients had. My clients have 2 small kids and forgot to bring their stroller. Upon arrival they mentioned it to Nickel and after dinner the stroller was waiting for them in their room.
He always wanted to ensure that my clients are happy bringing extra towels, toys for beach, sweets for kids
Room
Room was fine. Negative comment - they were given a very small playpen instead of crib and it was not very convenient for the baby. Shower was OK, however water was pouring on the floor every time when somebody took shower.
On the third day they suspected bed bugs and staff completely changed bedding. My clients were not quite sure.
Turn down service was not done all the time even though they have Family Concierge service
Grounds
Very large and beautiful. It took 7-10 minutes to walk from their building to the beach. They could take shuttle, but it would take almost the same amount of time.
Buffet/Restaurants
They had good variety of food. However they went to Dreams several years ago and they mentioned that Dreams had larger selection.
Only Mexican and Aqua restaurant was good. They rest were very average.
They don't allow kids into their fanciest Passion restaurant, so my clients couldn't go there. It was surprising to my clients because that restaurants was empty all the time and it would be nice if they could eat there with kids.
Kids activities
My clients went there in May and there were not so many kids. They didn't have many activities for kids.
Beach
Beach was nice with soft sand. There were waves though and kids were not able to go to water much.
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