Paradisus x2...

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To make a long story short - the Reserve Paradisus Palma Real might be a better overall option if you compare it with Paradisus Punta Cana and Paradisus Palma Real.

It might seem a little bit bizarre how these Paradisus resorts are organized- they are spaced three miles away from each other. Each of them have two sections: Regular - Paradisus Punta Cana (or Paradisus Palma Real) and The Reserve - The Reserve Paradisus Punta Cana (or The Reserve Paradisus Palma Real).

The Reserve is further away from the beach, however, more peaceful as it is further away from the noise and kids zone. The Reserve sections is about an 8 minutes walk from the beach if you are in The Reserve Paradisus Punta Cana and 12 minutes if you are in The Reserve Paradisus Palma Real; both have frequent shuttles/golf carts driving you around.  

The Kids Zone is slightly better at the Paradisus Palma Real; however, the Paradisus Punta Cana has a separate Adventure Park Area with a rock climbing wall, bungee jumping and ping-pong tables that are awesome for teens.  

If you stay at the Reserve, you have preferential picking a place on the beach and more dining options; the food selection is slightly better at the Palma Real but the service is very similar- the service is marginally worse than similar resorts in Mexico.

Entertainment is very good when compared with the majority of different all-inclusives (though it starts late). Paradisus Punta Cana has bicycles for rent which can be very convenient if you have kids as it adds another mode of transportation around the resort; Paradisus Palma Real does not have bicycles. We personally liked the grounds at Paradisus Punta Cana a little more but Paradisus Palma Real has nice gardens leading you to the Spa. 

Both Paradisuses have adult’s only sections - Royal. Even though these areas look good if you want an adults only vacation but they are surrounded with families with kids.

Paradisus Punta Cana has more modern looking rooms.  As of right now, Paradisus Punta Cana Family Concierge is offered at The Reserve section; Paradisus Palma Real Family Concierge will be on the beach, which has pluses and minuses. Some of the pluses are: beach, close to majority of restaurants; negatives: it might be noisier and further away from Kids Zone which is in The Reserve section.

Do you really need a Family Concierge at both resorts? The answer: It depends- if your budget can afford it, then yes as it gives you some additional benefits: reservations are done for you, families are provided with a cell phone to stay connected, special treats for children, movie nights for kids only and so on. However I would like to note - don't expect too much from the concierge team. They are smiley and friendly- however overall, they are lacking the discipline to truly serve people.