Wednesday, January 15, 2014

Bucuti's concierge team - what a wonderful experience!

Like us on Facebook
www.familytc.com

Earlier this month I published the review for amazing Bucuti and Tara in Aruba (see here).
Our excellent experience at this resort started well before we arrived. Below is the e-mail from their wonderful concierge team describing what they offer at the resort. Not only Bucuti's Concierge team offered all that, but also they went above and beyond mentioned below to make sure that our stay is truly unique and amazing.



Dear Mr. Medvedovski,

Thank you very much for your email. My name is Madeline and I am one of the Concierges at the Bucuti Beach Resort. We look forward to welcoming you to our resort and we will do our utmost to ensure you an unforgettable birthday stay with us. I have noted your birthday and we will send you a little something on your special day.
It is my pleasure to assist you with your request and we will be able to do everything mentioned. As your visit to Aruba is approaching we would like to give you some information that will help you make the most of your vacation.

On arrival day most guests want to relax after their journey to Aruba, so I would recommend dining at our new beachfront Elements Restaurant.  We offer a new and memorable culinary experience on Aruba, with an Organic/Natural, Vegetarian/Vegan as well as international cuisine with fresh ingredients.  You can enjoy a most beautiful ocean view in a stylish setting. Reservations are recommended, so just let us know if you prefer indoor or outdoor seating and at what time, seating’s are available between 6.15pm – 7.30pm or 8.45-10pm.   You can also enjoy our daily happy hour at the bar featuring a great view of the crystal clear Caribbean Sea and white sandy beach accompanied by a live steel drummer.

We would like to suggest you also dedicate an evening to our special romantic dinner in a private hut on our beach. Bucuti has 4 romantic cabanas right on the world famous Eagle Beach just a few steps from the sea. We reserve it exclusively for intimate private dinners with your loved one. An exquisite 6 course dinner including a bottle of champagne is served either at 6pm for sunset dinner or for a moonlight dinner at 8.30pm. The fee is $125.00 per couple plus service charge and tax. This dream experience books up quickly, so we recommend you make your reservation in advance.  Please let us know which day and time would suit you best and we will secure the reservation.

We can try and make you a reservation at the Flying Fishbone on the 25th, which time would you like? Do note that at this time of the year that there are many restaurants that are already fully booked from months ago. As far as other restaurant recommendations there is a wide array of restaurants on the island. From lovely romantic dinners to specialty cuisine, beach restaurants and fresh fish restaurants, there are many options available to delight. For a nice overview of restaurants and their menus, please visit www.restaurantsaruba.com.
We highly recommend reservations for most restaurants and will be happy to assist.  Please note the date and time, preferred location, inside or outside dining and add if you are celebrating a special occasion, leaving the rest up to us.
For dinner reservations I would personally recommend the following:
White Modern (Palm Beach)
Amuse – International in Palm Beach
Aqua Grill _ Fish in Palm Beach
Gostosso – Aruban/ Portuguese
LG Smith- Steak and Chop House
Papiamento – family, local/international
Papillon- French Caribbean
Passions- Beachside and in walking distance
Barefoot - Beachside
Yemanja – Woodfire Grill downtown
Screaming Eagle (my fave and has ‘dinner in bed’ options)- 10 minute walk from the hotel.
Madame Jeanette – international and set in a garden

Carte Blanche is a restaurant for foodies, people who are open-minded and enjoy an exquisite fine-dining experience, without limitations. The highlight is Owner/Chef Dennis van Daatselaar cooking a 5-course “Carte Blanche” (chef's surprise) dinner right in front of you. Alongside the chef is Maitre d' Glen Bonset, pairing wines and mixing premium drinks. The restaurant features a 16-seat elegant bar where guests are seated in a relaxed and cozy atmosphere.
Carte Blanche Restaurant maintains a limited availability of 14 seats per evening to ensure exclusivity of your dining experience, and many diners reserve months in advance. For reservations, please visit: carteblanchearuba.comOnly online reservations are accepted.
Unfortunately Carte Blanche is already fully booked during your stay but if you like we can add you to their waiting list. Should they have a cancelation they will fill this up with the waitlist, and our Bucuti guests will get priority. Please let us know if you have any allergies that they would need to be aware off.

We also would like to invite you to our “Sweetheart Sunset Sail”, a Bucuti exclusive and Aruba’s most relaxed and romantic sunset sail. The sail includes a champagne toast on board a 42ft catamaran. Join a wonderful crew for an amazing and intimate 2 hour sunset sail. Pick your favorite cocktails and drinks from the open bar and “melt” away while watching Aruba’s famous sunset, with snacks and chocolates.  Transportation is included, and we offer this on Monday the 23rd $60 pp.
Should you wish to do something private, just the two of you we also have options available for yachts and motor yachts, so you can really celebrate in style!

Our concierge team can arrange your itinerary with all that you desire on your vacation. We can offer a variety of very memorable and exciting ways to explore the Island from land and by sea. From adventurous Jeep Tours to catching your own dinner on one of the Fishing Charters, we have a wide choice for all. Amongst our most popular activities are the Jeep Safaris, Sailing and Snorkel trips, Submarines, kayaks and the famous De Palm Island. We can arrange anything you wish for from Spa treatments, Tee times, Horseback Riding, Kayaking, Party Buses, Shows, Photography Sessions, diving and lots more! Let us help you make this the most memorable holiday ever! Please check out our website for the many activities available:  http://www.bucuti.com/resort/concierge-services/activities

If you would like to explore the island on your own we are also happy to arrange a car for you. To visit the Natural Park which is famous for its flora and fauna we recommend renting a 4x4.  A 2 door Jeep Wrangler is available for $110 per day or $300 for 3 days.
We also have economy cars available starting at $42 per day. If you have reservations for a restaurant that is further away, renting a car will cover the taxi costs plus you can use it for the whole day to explore. Please check out our website for the car rental rates;  http://www.bucuti.com/resort/concierge-services/car-rental

I am sorry to inform you that hotels in Aruba are not allowed to have shuttle buses at the airport. The best alternative is a taxi - they are dependable, available directly outside the departure hall of the airport and cost approx. $23.00 per ride each way.
Please note that there is a surcharge of $3 Sundays and Holidays and after midnight until 7.30am.

We will be happy to arrange a private transfer for you, a Lincoln Town car at a cost of $75 each way. You will be greeted by the driver in the arrivals hall at the airport; he will have your name on a sign and transport you directly to the hotel. We can arrange your return transportation too.
In order for us to confirm this reservation, we require your flight details, to include the Airline, Flight Number, Date and Time. We also require a credit card to hold the reservation and I have attached an authorization form, if you could kindly fill this out return this to us, we can then proceed with the arrangements.

We can also offer a private taxi (small van) for $40 each way; again we do require you full information-however the driver cannot accept credit cards, so a cash payment is required.

If there is anything we can do for you prior to your arrival please do not hesitate to contact us. It is our pleasure to assist you with your requests and to set up your itinerary so all you need to do once you get here is enjoy!

Many kind Regards,

Madeline Fernandez
Concierge

No comments:

Post a Comment